HIPAA Privacy Policy

VivaRx is committed to safeguarding your personal medical data. We are legally required to maintain the confidentiality of your protected health information (PHI) and to follow the terms outlined in this notice.

How we may use and disclose your health information

For treatment

We may use your health information to fill your prescriptions and share details with physicians, pharmacists, and others involved in dispensing your medication.

For payment

Your health information may be used to bill for pharmacy services — to you, your insurance company, or a third party.

For healthcare operations

We may use your information for operational activities that ensure quality service delivery.

Prescription reminders and health services

We may use or disclose your PHI for prescription refill reminders or to tell you about health-related products or services.

Individuals involved in your care

With your consent or opportunity to object, information may be shared with family members or friends participating in your medical care or payment.

As required by law

We disclose information when required by federal, state, or local law, including in response to court orders, subpoenas, or discovery requests; for workers' compensation programs; to prevent serious threats to health or safety; and for specialized government functions.

In and around the pharmacy

A conversation with the pharmacy might be overheard by someone in or near the pharmacy. Information may also be shared with your authorized legal representative, guardian, or estate executor.

Your rights

• You may request restrictions on how we use or disclose your health information (we are not always required to agree).
• You may inspect and copy your pharmacy records, including prescriptions and billing information, subject to potential fees and certain exceptions.
• You may request amendments to incorrect or incomplete health information, with supporting reasons.
• You may request an accounting of disclosures covering up to six years prior to your request.
• You may request to be contacted through specific methods or at specific locations, by written request.

Authorization

Except as described in this notice, we will not use or disclose your PHI without your written authorization. You may cancel an authorization in writing at any time; cancellation does not affect prior disclosures.

Changes to this notice

We reserve the right to change this notice and make revised versions effective for existing and future health information. The current notice is posted in the pharmacy.

Contact us

To exercise your privacy rights, contact VivaRx Pharmacy at 72780 Country Club Drive, Suite 403, Rancho Mirage, CA 92270, call (760) 610-6512, or request the appropriate forms at the pharmacy.